A very quick and easy experience! Everyone was extremely friendly, helpful and efficient. I have used many eye care providers and never found any of them that felt as professional and customer/patient focused. I have found my forever eye care home. Thank you all so much!
Dr Rachel Meyer-Borel and her incredibly friendly and accomplished crew are a breath of fresh air. I've been wearing glasses since 1966. 58 years. I don't think I've ever had a better experience. Fast, considerate, thorough, relaxed, and professional. The doc is very personable and great to work with. I was completely satisfied with my exam and I highly recommend Dr R.M-B and crew.You can find them at Shreveport Eye Specialists on Line Ave by the beautiful Giant Eye Ball.
Dr. Russ Van Norman and the staff at Shreveport Eye Specialists are AMAZING. They took care of me and they were so patient with me making sure that I understood everything that they were doing. I would highly recommend them.
Friendly and professional service from all the staff. As both I and my wife were both moving forward with lens replacement, the consultation provided us a very thorough understanding of the process to replace our eye lenses and the options available to each of us.We found Dr. Van Norman to be very compassionate and an excellent surgeon.Thank you!
Did not have an appointment. Called and went in. Staff kind, friendly, got me back within 30 min to see the Dr. Borel, She was amazing. Really good chair side manor. Moving forward I will not go anywhere else.Great improvement in just a few hours.
The staff was very friendly, kind and knowledgeable. I was hyped up from an energy drink and was talking way to much and they put up with it and were actively engaged. It made for a great environment and experience I highly recommend them.
I can't say enough about Rachel and Dr. Burrell! They were super knowledgable and sweet and funny! Dr. Burrell provided the first real option to help my eyesight and Ive been looking for an answer all of my life. Also, noone has ever explained to me exactly what my eye condition is and why. She took the time to explain it to me. The entire staff was incredible and fast without rushing the process.Dr. Van Norman and his entire staff are amazing. Very friendly, professional, great communication, very informative, and provide excellent care for my eyes. I highly recommend Dr. Van Norman.
Extremely Well organized office from front desk to the eye exam itself. Dr Borel was professional, quick and thorough exactly how I want things to go when it comes to a necessary exam. In addition their selection of eyeglasses couldn't have been better.
Dr Van Norman did surgery on both of my eyes. One on Wednesday, the other on Thursday. I went in wearing glasses, came out wearing UV protecting shades. I chose the light adjusting lens. Dr Van Norman is the best. The staff at the Eye Surgery Center were caring, & considerate. My nurses were caring, and considerate of my needs. My anesthesia nurse was the best. My OR nurses were kind, considerate and took care of me from beginning to end of my surgeries. Dr Van Norman is the best. He knows what he’s doing. I wouldn’t have trusted another doctor to do my surgery. He has the greatest chair, side manner. He’s compassionate and caring. He has changed my life. It is amazing to wake up in the mornings & not grab for my glasses. It’s amazing to be able to see so clear and crisp. The colors are wonderful too. Thanks to Dr Van Norman and staff. I also want to thank Dr. Borel for doing my follow ups after each surgery. I like her. She answered all my questions and made me feel comfortable and at ease.
Wife was diagnosed with glaucoma here and cataracts went to get second opinion different eye clinic they discovered I did not have glaucoma or cataracts please please don’t go here the girl was super rude even sent me outside after dialating eyes without any protection I felt abused here and lied to gina offutt .
This place is awesome I love the staff and doctors. They are concerned about your eyesight and take direct action in assisting with your eyecare needs.
This place is very modern on it's designs. Clean and fresh. The doctor I saw was knowledgeable and I trusted her with my eyes. I would recommend them to my friends.
The staff is friendly and helpful. They took the time to explain each process with me and made sure I didn't have any questions. No long wait times. They get you in and out without feeling like they're trying to rush you.
Beautiful office, helpful staff, large selection of frames. Great connection with Dr. Meyer-Borel. Long wait time for a first visit. Otherwise highly recommend.
Very organized and efficient team working at Shreveport Eye Specialists. All my questions answered and I left feeling confident. Absolutely recommend Dr Russ Van Norman and his team. And all the local eye artwork was pretty cool. Thanks -mike
Dr. Norman treated me with the care and concern that is so refreshing compared to the in and out rush rush rush of so many offices I had been to before.
This was my first visit with Dr. Van Norman. First, I was very impressed with how pretty and open his office was. Then, Dr. Van Norman made me feel very comfortable and at ease during my exam. He explained why I was having trouble seeing clearly and told me how he could fix it. I am looking forward to having Cataract surgery.
10/10!! Y’all are my trusted eye people and I won’t go anywhere else! Even outside of network, I’m still coming to see Dr Borel. She identified a condition in my eyes a few years ago, and has helped me regain healthy eyes. The entire office is a gift and couldn’t recommend them more ❤️
Excellent service, professional. I went seeking a second opinion and received just that. There was no B.S. No long waits, very efficient. I received what I believe to be and honest to goodness diagnosis and feel like the prognosis is spot on.
Missed a first time appointment because I was sick and down with fever . When I cald them for rescheduling the appointment, They wanted me to pay $25 fee for rescheduling or they will ban me for an appointment, Even after explaining that I was sick on that morningand apologized of not making to appointment . When I booked my appointment they never mentioned about $25 fee to reschedule the appointment. Very mean customer service .
Great the worst part is waiting in the waiting room but when they call your name you are greeted and immediately put in a bed and give you the medicine and it's over before you know it