Gae Lewis
1761046680
Went on appointment to get a DBQ & Nexus letters done for VA claim and they wouldn't write my letter because they say they don't take my United healthcare or my VA medical insurance. Man what a kick in the teeth and I'm a USAF VETERAN that need the letter done buy doctor that diagnosed my condition. It's just a letter that the diagnosing doctor only can write. So out done, bad enough serving your country even worse when the eye doctor that diagnosed you and did your Lazer percedure want even write a letter on a piece of paper for you!!!!!!! PS(When I came to your office for a scheduled visit you should've just wrote me a Nexus letter for free just because I'm your patient and also a paying patient.The Nexus letter was your responsibility and used at va claims for va claims. You diagnosed my Glaucoma and did my Lazer percedure.It's sad that you told me to leave just because you no longer take my insurance.
LAWRENCE HARRISON
As a testament to 20/20 Optics' gross ineptitude, I am currently wearing their third failed attempt at ordering the correct glasses, and am eagerly awaiting the fourth attempt, which I dare say will also be a failure. What a challenge it must be to enter the correct numbers from the given prescription into the system and place the order. If somehow this remarkable feat is achieved, expect the lenses to be scratched. Spare yourself the (literal) headache of not being able to see due to 20/20 Optics!
Edit: If 20/20 Optics spent as much time working as they do responding to Google reviews, they would’ve made the glasses right the first time.
1758589831
Do not make the mistake of purchasing your glasses from 20/20 Optics at Shreveport Eye Specialists unless you are seeking absolute incompetence. In that case, look no further, for you have found the masters of remarkable ineptitude in the field of eyeglasses. Two months of back-and-forth with 20/20 Optics and I still have yet to receive the correct pair of glasses. 20/20 Optics has done everything except place an order for the correct combination of frames and lenses.As a testament to 20/20 Optics' gross ineptitude, I am currently wearing their third failed attempt at ordering the correct glasses, and am eagerly awaiting the fourth attempt, which I dare say will also be a failure. What a challenge it must be to enter the correct numbers from the given prescription into the system and place the order. If somehow this remarkable feat is achieved, expect the lenses to be scratched. Spare yourself the (literal) headache of not being able to see due to 20/20 Optics!
Edit: If 20/20 Optics spent as much time working as they do responding to Google reviews, they would’ve made the glasses right the first time.
Demarcus Gilliam
1750090764
Patrick Gallagher
1749561889
Haven't seen Dr. Van Norman in many years!! Started having issues and had no problem getting an appointment. His staff were very friendly and helpful. They all answered my questions and concerns.
Kelly Gillis
1749230165
Dr. Van Norman & all of his staff members were excellent. My procedure: cataract removals & LASIX was completely pain free & I have terrific results. Thank you all!
Laura G. Buckner
1747933542
Need a great eye doc? I know a guy. He saved my eye from a nasty fungal infection in spite of predictions he would not. A corneal transplant and cataract removals have meant I can now read without glasses or contact lens. And everyone here CARES about the people they are treating. THE BEST.
Leroy Cawthorne
1747914671
This place is very modern on it's designs. Clean and fresh. The doctor I saw was knowledgeable and I trusted her with my eyes. I would recommend them to my friends.
Mark Burford
1747192994
Dr Van Norman was very thorough and easy to understand... I highly recommend...
Sharon Boachie
1745951803
Antoinette Turner
1745873072
Linda Davis
1744498303
I had a great experience during my visit to the Shreveport Eye Specialist Office. The staff and Dr. Borel were very knowledgeable and extremely friendly. I highly recommend them!
Cheyenne Smith
1744298953
I had a panic attack out of nowhere and they were so helpful and understanding and I appreciate it more than they’ll know!
Sandra Whittlesy
1744134071
Very pleased with Dr Van Norman and Borel also. Very friendly staff I would recommend them to anyone
LeAnn Benoit
1743432609
HIGHLY RECOMMEND DR. Bannorman! Amazing bedside manner! He was so thorough with his exam and was sure I was understanding of my situation and sure to make a plan to bring my eyes to their optimal health!!
Robert STEWART
1743365773
Cdub
1742635073
Shreveport Eye Specialists scheduled me on very short notice and the staff were friendly and efficient. Dr. Van Norman was professional and thorough with my examination. This is my new home for eye care!
Ken Chinweze
1742415433
Durk Draykeson
1742307488
I have severe anxiety issues and was afraid of my appt. However these ladies were absolutely amazing. Each one i came in contact with spoke clearly and concisely. They made should I understand what was going on and the next steps to take. I was amazingly blown away by how wonderful and efficient they were. Now I look forward to doing business here.
Colin Stevens
1741035207
Dr. Van Norman was super helpful and explained everything so that I could understand what we needed to do to help my eyes heal.
Nicolette Carter
1739839366
I had a bad experience because I made an appointment with these people. I get there and they tell me it got canceled because there was no doctor in. Thanks for letting me know at the very last moment when I arrived and tried to get checked in. Not to mention i drove almost an hour just to not get seen.
Robert Weaver
1738922214
From the moment I entered the offices of Shreveport Eye Specialists and after several visits and treatments, my eyes are in their best shape since I was a teenager, so many, many years ago. Every member of the staff I encountered was smiling, friendly and very efficient. My anxieties were put to rest by the clearly explained options for treatment. I would wholeheartedly recommend Dr. VanNorman and Dr. Meyer-Borel to anyone in need of eye care without reservation of any sort.
Thomas Wiuff
1737419108
Judy Davidson
1736734134
Rickey Edwards
1736554929
sharon hurst
1736207612
Andrea Jones
******It won't let me reply to you, but for some clarification:
-The hours online say until 5pm, the hours on your door say until 5pm, and other patients were there with me trying to pick up their contacts/glasses on both occasions. So your explanation of "we tell our patients we close at 4:30" hasn't been working (or isn't real).
-Lastly, when I arrived, it was technically 4:28pm and the doors were already locked and the lights off. You didn't leave at 4:30. You left earlier. I'm nitpicking because your responded like I arrived after your closing hours, but you leave whenever you feel like it. Which is fine, but don't be surprised when people are unhappy for leaving work early to pick up something from a retail shop that doesn't stay open as long as it says it will. Thank you for your reponse.*******
1734713837
(NEW INFO ADDED IN RESPONSE) Twice now has closed early so when I show up to pick up contacts, no one is there. It’s very inconvenient when I leave work early with two small children and no one is there when they say they are supposed to be. Please keep someone there until 5pm when you close!!!******It won't let me reply to you, but for some clarification:
-The hours online say until 5pm, the hours on your door say until 5pm, and other patients were there with me trying to pick up their contacts/glasses on both occasions. So your explanation of "we tell our patients we close at 4:30" hasn't been working (or isn't real).
-Lastly, when I arrived, it was technically 4:28pm and the doors were already locked and the lights off. You didn't leave at 4:30. You left earlier. I'm nitpicking because your responded like I arrived after your closing hours, but you leave whenever you feel like it. Which is fine, but don't be surprised when people are unhappy for leaving work early to pick up something from a retail shop that doesn't stay open as long as it says it will. Thank you for your reponse.*******
Cary May
1734454090
Best experience I have ever had at an eye doctor. Dr. Van Norman took the time to listen and advised me on the best route to take with my eyes and the surgery turned out great!
Esperenza Drew
1734304902
Danny Oswald
1732141952
A very quick and easy experience! Everyone was extremely friendly, helpful and efficient. I have used many eye care providers and never found any of them that felt as professional and customer/patient focused. I have found my forever eye care home. Thank you all so much!
R.B. Chaffee
You can find them at Shreveport Eye Specialists on Line Ave by the beautiful Giant Eye Ball.
1731984645
Dr Rachel Meyer-Borel and her incredibly friendly and accomplished crew are a breath of fresh air. I've been wearing glasses since 1966. 58 years. I don't think I've ever had a better experience. Fast, considerate, thorough, relaxed, and professional. The doc is very personable and great to work with. I was completely satisfied with my exam and I highly recommend Dr R.M-B and crew.You can find them at Shreveport Eye Specialists on Line Ave by the beautiful Giant Eye Ball.
Kevin
1731961027
Rosie Frazier
1731611062
Dr. Russ Van Norman and the staff at Shreveport Eye Specialists are AMAZING. They took care of me and they were so patient with me making sure that I understood everything that they were doing. I would highly recommend them.
Christina Tweet
1728575666
G&B
We found Dr. Van Norman to be very compassionate and an excellent surgeon.
Thank you!
1727999088
Friendly and professional service from all the staff. As both I and my wife were both moving forward with lens replacement, the consultation provided us a very thorough understanding of the process to replace our eye lenses and the options available to each of us.We found Dr. Van Norman to be very compassionate and an excellent surgeon.
Thank you!
Mel S
1727921622
Best routine eye exam I’ve ever had. I’m usually anxious but she made it so stress free!
Bradd Ferraris
1727812635
Awesome facility and staff, absolutely the best eye care I have ever received!
Donna Penner
1726167665
Great doctor and staff. I could not have asked for a better experience anywhere else.×
