Patient Reviews - Shreveport Eye Specialists

1744850993

Went on appointment to get a DBQ& Nexus letters done for VA claim and they wouldn't write my letter because they say they don't take my United healthcare or my VA medical insurance. Man what a kick in the teeth and I'm a USAF VETERAN that needs the letter done buy doctor that diagnosed my condition. It's just a letter that the diagnosing doctor only can wright. So out done, bad enough serving your country even worse when the eye doctor that diagnosed you and did your Lazer percedure want even writ a letter on a piece of paper for you!!!!!!! PS(When I came to your office for a scheduled visit you should've just wrote me a Nexus letter for free just because I'm your patient and also a paying patient.The Nexus letter was your responsibility and used at va claims for va claims. You diagnosed my Glaucoma and did my Lazer percedure.It's sad that you told me to leave just because you no longer take my insurance.

Linda Davis

1744498303

I had a great experience during my visit to the Shreveport Eye Specialist Office. The staff and Dr. Borel were very knowledgeable and extremely friendly. I highly recommend them!

Cheyenne Smith

1744298953

I had a panic attack out of nowhere and they were so helpful and understanding and I appreciate it more than they’ll know!

Sandra Whittlesy

1744134071

Very pleased with Dr Van Norman and Borel also. Very friendly staff I would recommend them to anyone

barry kimble

1744073890

Extremely satisfied with the staff and Dr. Van Norman care and expertise.

Pamala Coker

1743985789

Positive experience. Great customer service and exam.

Haskell Burks

1743470574

Great place to get your eyes examined

Ashley Leslie

1743444303

Everyone was suuuper nice and helpful!

LeAnn Benoit

1743432609

HIGHLY RECOMMEND DR. Bannorman! Amazing bedside manner! He was so thorough with his exam and was sure I was understanding of my situation and sure to make a plan to bring my eyes to their optimal health!!

Robert STEWART

1743365773

Cdub

1742635073

Shreveport Eye Specialists scheduled me on very short notice and the staff were friendly and efficient. Dr. Van Norman was professional and thorough with my examination. This is my new home for eye care!

Ken Chinweze

1742415433

J Delrie (Draykeson)

1742307488

I have severe anxiety issues and was afraid of my appt. However these ladies were absolutely amazing. Each one i came in contact with spoke clearly and concisely. They made should I understand what was going on and the next steps to take. I was amazingly blown away by how wonderful and efficient they were. Now I look forward to doing business here.

Colin Stevens

1741035207

Dr. Van Norman was super helpful and explained everything so that I could understand what we needed to do to help my eyes heal.

coleman college

1740093688

Wonderful info. Clear and direct.

Nicolette Carter

1739839366

I had a bad experience because I made an appointment with these people. I get there and they tell me it got canceled because there was no doctor in. Thanks for letting me know at the very last moment when I arrived and tried to get checked in. Not to mention i drove almost an hour just to not get seen.

Robert Weaver

1738922214

From the moment I entered the offices of Shreveport Eye Specialists and after several visits and treatments, my eyes are in their best shape since I was a teenager, so many, many years ago. Every member of the staff I encountered was smiling, friendly and very efficient. My anxieties were put to rest by the clearly explained options for treatment. I would wholeheartedly recommend Dr. VanNorman and Dr. Meyer-Borel to anyone in need of eye care without reservation of any sort.

1737419108

1736734134

1736554929

1736207612

1734713837

(NEW INFO ADDED IN RESPONSE) Twice now has closed early so when I show up to pick up contacts, no one is there. It’s very inconvenient when I leave work early with two small children and no one is there when they say they are supposed to be. Please keep someone there until 5pm when you close!!!
******It won't let me reply to you, but for some clarification:
-The hours online say until 5pm, the hours on your door say until 5pm, and other patients were there with me trying to pick up their contacts/glasses on both occasions. So your explanation of "we tell our patients we close at 4:30" hasn't been working (or isn't real).
-Lastly, when I arrived, it was technically 4:28pm and the doors were already locked and the lights off. You didn't leave at 4:30. You left earlier. I'm nitpicking because your responded like I arrived after your closing hours, but you leave whenever you feel like it. Which is fine, but don't be surprised when people are unhappy for leaving work early to pick up something from a retail shop that doesn't stay open as long as it says it will. Thank you for your reponse.*******

Cary May

1734454090

Best experience I have ever had at an eye doctor. Dr. Van Norman took the time to listen and advised me on the best route to take with my eyes and the surgery turned out great!

Esperenza Drew

1734304902

Danny Oswald

1732141952

A very quick and easy experience! Everyone was extremely friendly, helpful and efficient. I have used many eye care providers and never found any of them that felt as professional and customer/patient focused. I have found my forever eye care home. Thank you all so much!

R.B. Chaffee

1731984645

Dr Rachel Meyer-Borel and her incredibly friendly and accomplished crew are a breath of fresh air. I've been wearing glasses since 1966. 58 years. I don't think I've ever had a better experience. Fast, considerate, thorough, relaxed, and professional. The doc is very personable and great to work with. I was completely satisfied with my exam and I highly recommend Dr R.M-B and crew.
You can find them at Shreveport Eye Specialists on Line Ave by the beautiful Giant Eye Ball.

Kevin

1731961027

Rosie Frazier

1731611062

Dr. Russ Van Norman and the staff at Shreveport Eye Specialists are AMAZING. They took care of me and they were so patient with me making sure that I understood everything that they were doing. I would highly recommend them.

Pearlie Hamilton

1730342388

I am able to see much better after having cataract surgery.

Christina Tweet

1728575666

G&B

1727999088

Friendly and professional service from all the staff. As both I and my wife were both moving forward with lens replacement, the consultation provided us a very thorough understanding of the process to replace our eye lenses and the options available to each of us.

We found Dr. Van Norman to be very compassionate and an excellent surgeon.

Thank you!

Mel S

1727921622

Best routine eye exam I’ve ever had. I’m usually anxious but she made it so stress free!

Bradd Ferraris

1727812635

Awesome facility and staff, absolutely the best eye care I have ever received!

Donna Penner

1726167665

Great doctor and staff. I could not have asked for a better experience anywhere else.

Danielle McDonald

1723594671

Everything was wonderful! I was seen quickly, and the staff was friendly. Thanks!

Vicky DeArman

1723566310

Did not have an appointment. Called and went in. Staff kind, friendly, got me back within 30 min to see the Dr. Borel, She was amazing. Really good chair side manor. Moving forward I will not go anywhere else.
Great improvement in just a few hours.

Hamcrusher

1723565395

The staff was very friendly, kind and knowledgeable. I was hyped up from an energy drink and was talking way to much and they put up with it and were actively engaged. It made for a great environment and experience I highly recommend them.

James Hubbard

1723238933

AndreandLydia Burris

1723164473

I can't say enough about Rachel and Dr. Burrell! They were super knowledgable and sweet and funny! Dr. Burrell provided the first real option to help my eyesight and Ive been looking for an answer all of my life. Also, noone has ever explained to me exactly what my eye condition is and why. She took the time to explain it to me. The entire staff was incredible and fast without rushing the process.

Dr. Van Norman and his entire staff are amazing. Very friendly, professional, great communication, very informative, and provide excellent care for my eyes. I highly recommend Dr. Van Norman.

Dudley Vaughan

1721935322

always good

Nick Putch

1721160080

Ariel

1721070910

Doesn’t answer phone… needs an appointment email address.

Donald Thomas

1720545861

Mary Sewell

1719546464

Great people and very kind and caring.

Nancy bosley

1719428684

Extremely Well organized office from front desk to the eye exam itself. Dr Borel was professional, quick and thorough exactly how I want things to go when it comes to a necessary exam. In addition their selection of eyeglasses couldn't have been better.

Debbie Davis

1716926822

Dr Van Norman did surgery on both of my eyes. One on Wednesday, the other on Thursday. I went in wearing glasses, came out wearing UV protecting shades. I chose the light adjusting lens. Dr Van Norman is the best. The staff at the Eye Surgery Center were caring, & considerate. My nurses were caring, and considerate of my needs. My anesthesia nurse was the best. My OR nurses were kind, considerate and took care of me from beginning to end of my surgeries. Dr Van Norman is the best. He knows what he’s doing. I wouldn’t have trusted another doctor to do my surgery. He has the greatest chair, side manner. He’s compassionate and caring. He has changed my life. It is amazing to wake up in the mornings & not grab for my glasses. It’s amazing to be able to see so clear and crisp. The colors are wonderful too. Thanks to Dr Van Norman and staff. I also want to thank Dr. Borel for doing my follow ups after each surgery. I like her. She answered all my questions and made me feel comfortable and at ease.

Gina Springer

1716516863

Excellent experience. Everyone was very knowledgeable and helpful.

mark offutt

1716421416

Wife was diagnosed with glaucoma here and cataracts went to get second opinion different eye clinic they discovered I did not have glaucoma or cataracts please please don’t go here the girl was super rude even sent me outside after dialating eyes without any protection I felt abused here and lied to gina offutt .

Alexis Johnson

1716390238

This place is awesome I love the staff and doctors. They are concerned about your eyesight and take direct action in assisting with your eyecare needs.

Leroy Cawthorne

1715908028

This place is very modern on it's designs. Clean and fresh. The doctor I saw was knowledgeable and I trusted her with my eyes. I would recommend them to my friends.

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