Dry Eye

Dry eye is a common condition that occurs when the eyes are insufficiently moisturized, leading to itching, redness and pain from dry spots on the surface of the eye. The eyes may become dry and irritated because the lacrimal glands don’t produce enough tears, or because of an imbalance in the tear chemistry.Explore the best contacts for dry eyes, providing comfort and clarity for a refreshing experience.

MAINTAINING THE BEST EYE CARE HEALTH IS DR. VAN NORMAN’S AND DR. BOREL’S NUMBER ONE PRIORITY WITH ALL OF THEIR PATIENTS. COLLECTIVELY, THEY HAVE OVER 27 YEARS OF EXPERIENCE.

If you suffer from dry or uncomfortable eyes
there are steps you can take to get relief.

Keep Your Oil Glands Functioning Properly.

Home use of the Bruder Moist Heat Eye Compress is one of the best ways to keep your glands healthy, allowing the natural oils to flow back onto the eye to relieving discomfort.

$25 EACH

Soothing Relief for Sinus Pressure, Allergies, and Headaches

The specially contoured Bruder Sinus Compress is ideal for relieving sinus pressure, tension headaches, migraines, TMJ, fatigue and stress. For moist-heat therapy, just microwave for one to two minutes, and enjoy deeply penetrating moist heat therapy for up to 30 minutes. The patent-pending MediBeads sewn into the wrap absorb moisture from the air to create moist heat, so no water or mess is involved.

$33 EACH

HEALTHY EYES START WITH GOOD LID HYGIENE

Easy-To-Use Pre-moistened Lid Therapy Wipes Provide Relief for Dry, Irritated Eyes

Leave-on formula wipes are gentle enough for daily use. No need to rinse, just wipe and go.
The gentle hypoallergenic formula wipes help remove the excessive oil and debris from your eyes that can contribute to eye irritation.
An ideal way to improve your ocular surface health and to relieve symptoms associated with dry eye, blepharitis and other lid irritations. They can also be used to prepare your eyes for ocular surgery.

$15 per box

Patients with this condition often experience irritating symptoms and which may result in more serious damage to the vision if the condition is left untreated.

It is important for patients with this condition to take special care of their eyes in order to alleviate symptoms and prevent complications. Dr. Van Norman can diagnose dry eye after a thorough evaluation of your eyes and tear production with a Schirmer tear test.

PRIMARY CAUSES OF DRY EYE

People typically begin experiencing dry eye symptoms as they age, but the condition can also result from certain medications, conditions, or eye injuries. For those who want to better understand the topic, it’s worth exploring . Dry eye tends to affect women more often than men, due to the hormonal changes that take place during pregnancy or menopause. Oral contraceptives may also affect the consistency of tears, leading to dry eye.Waking up with dry eyes? Consider using a humidifier in your bedroom for a more comfortable sleep experience Dry eye is more common in people over the age of 50. Other causes of dry eye may include:

Aging
An eye injury
Long-term contact lens use
Medications such as antihistamines, decongestants, blood pressure medications, or antidepressants
Medical conditions such as rheumatoid arthritis, diabetes, or Sjogren’s syndrome
Environmental conditions such as smoke, wind, air conditioning and dry climates
Eye surgery or eyelid surgery
Sun exposure or keratitis exposure
Smoking exposure or second-hand exposure to smoke
Thyroid eye disease
Inflammation of the conjunctiva

These factors can affect the frequency or consistency of tears, both of which can lead to dry eyes. Our natural tears require a certain chemical balance in order to efficiently moisturize the eyes.

COMMON Symptoms of Dry Eye

Dry eye causes a scratchy sensation or the feeling that something is in the eye. Other symptoms include stinging or burning, episodes of excess tearing that follow periods of dryness, discharge, pain, and redness in the eye.
People with dry eye may also feel as if their eyelids are heavy and may experience blurred vision. Patients with dry eye may experience certain symptoms from this condition, usually affecting both eyes, which may also include:

Eye fatigue

Sensitivity to light

Difficulty wearing contact lenses

Excessive tearing

Blurry vision

Irritation from smoke or wind
Dry eye can damage the eye’s tissues leaving tiny abrasions on the surface of your eyes, impairing vision.
Fortunately, many treatment options are available to help relieve the symptoms of dry eyes, restoring health back to the eyes ensuring clear vision and long-term health. If left untreated, dry eye could lead to the following complications:

Pain

Ulcers or scars on the cornea

Loss of vision

Treatment for dry eye depends on the cause and severity of the condition, as well as the patient’s overall health and personal preference.

Non-surgical treatments are often effective, and may include the following:

Blinking on purpose
Increasing humidity levels at home or work
Use artificial tears or a moisturizing ointment
Stop smoking or exposure to secondhand smoke
Avoiding air conditioning or windy conditions outdoors
Stop the use of allergy and cold medicines
Adding omega-3 fatty acids to the diet as food or supplements

Patient Reviews

4.8

Based on 261 reviews

Update #2: After four business days, four phone calls, and stopping by in person, finally got a call back. No record in my chart that my symptoms were documented or cleared at all. No check for the one thing that absolutely needs to be checked before prescribing those drops. What a joke.

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Update: Doctor prescribed two different eye drops which both caused eye pain and severe blurry vision. I tried for nearly a week to get ahold of someone by phone about that, and I even stopped by in person after my calls were not returned, but the only info I could get from the doctor was "I wouldn't have prescribed them if I thought there would be an issue." No instructions on whether or not to discontinue them, no explanation about whether or not the side effects were expected or temporary, no guidance at all. Multiple messages left over multiple days, no calls returned. No confirmation that they even checked for what the paperwork for the drops warned that they needed to check for.

Spend your money elsewhere!

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The doctor was more interested in lecturing me about the perils of online glasses than listening to my actual symptoms and my reason for visiting in the first place. They did not give me a chance to explain what vision issues I was having before they rushed me through a standard exam and ushered me out. My issues remain unresolved.

They also insisted on calling in a prescription to an out-of-town pharmacy, which then charged me for shipping. I was given no choice to use my preferred pharmacy, so I can only conclude they somehow profit off that relationship. They also tried to have me pay an inflated in-person price for OTC eye treatment that I already owned.

Response from the owner:Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.

Our goal at Shreveport Eye Specialists is to listen carefully to each patient’s concerns and provide clear explanations about exam findings and prescriptions. Sometimes adjustments to a prescription can take time for the eyes and brain to adapt, especially when there are changes that affect how objects appear or how near vision feels. That said, we always want our patients to feel heard and comfortable asking questions about their symptoms.

We would welcome the opportunity to review your concerns and make sure your vision needs are addressed. Please contact our office so we can discuss your experience and determine how we can help moving forward. Your feedback is important to us and helps us continue improving the care we provide.

Went in for eye exam, they said I needed cataract surgery. OK. Had surgery, reading vision improved waited appropriate time before getting new prescription. I was still having problems with distance so they did YAGS. Over 6 months later, still having distance problem. I worked 10 years with Visual Impaired students and do not trust them enough to go back.
Update: thanks to Dr. Borel for working with me and addressing my problems. Hopefully we are are the right track.

Response from the owner:Thank you for taking the time to share your experience. We were glad to have the opportunity to update your eye screening and to make an adjustment to your glasses.

If you have any additional concerns in the meantime, please feel free to contact our office and speak with our clinical team. Your vision and comfort are important to us, and we appreciate the opportunity to continue caring for you.

Every time I have been here with an "appointment" I always still have to wait 45+ mins to been seen. They seem to always over book patients. I don't understand why they even make Appointments. They need a new appointment staff!!

Staff was very professional, kind, thorough and helpful! Looking forward to future visits!

Went on appointment to get a DBQ & Nexus letters done for VA claim and they wouldn't write my letter because they say they don't take my United healthcare or my VA medical insurance. Man what a kick in the teeth and I'm a USAF VETERAN that need the letter done buy doctor that diagnosed my condition. It's just a letter that the diagnosing doctor only can write. So out done, bad enough serving your country even worse when the eye doctor that diagnosed you and did your Lazer percedure want even write a letter on a piece of paper for you!!!!!!! PS(When I came to your office for a scheduled visit you should've just wrote me a Nexus letter for free just because I'm your patient and also a paying patient.The Nexus letter was your responsibility and used at va claims for va claims. You diagnosed my Glaucoma and did my Lazer percedure.It's sad that you told me to leave just because you no longer take my insurance.

Response from the owner:Thank you for your feedback. First and foremost, we want to express our deep appreciation for your service. We truly value the opportunity to care for our veterans and are always honored to be part of their healthcare team.

To clarify, in order to accurately and ethically complete the paperwork you've requested—such as DBQ and Nexus letters—we are required to have a current eye exam on file. It's been several years since your last visit, and without an up-to-date exam, we cannot provide clinical documentation or forms related to your vision or eye condition.

While we are not currently in-network with your insurance, we would still be glad to see you and provide the care and updated records you need. Our goal is never to turn anyone away, but to ensure that any medical forms we complete are based on current, accurate evaluations.

We understand your frustration and would be happy to discuss your options if you'd like to schedule an updated exam. Please feel free to call our office—we're here to help.

Do not make the mistake of purchasing your glasses from 20/20 Optics at Shreveport Eye Specialists unless you are seeking absolute incompetence. In that case, look no further, for you have found the masters of remarkable ineptitude in the field of eyeglasses. Two months of back-and-forth with 20/20 Optics and I still have yet to receive the correct pair of glasses. 20/20 Optics has done everything except place an order for the correct combination of frames and lenses.

As a testament to 20/20 Optics' gross ineptitude, I am currently wearing their third failed attempt at ordering the correct glasses, and am eagerly awaiting the fourth attempt, which I dare say will also be a failure. What a challenge it must be to enter the correct numbers from the given prescription into the system and place the order. If somehow this remarkable feat is achieved, expect the lenses to be scratched. Spare yourself the (literal) headache of not being able to see due to 20/20 Optics!

Edit: If 20/20 Optics spent as much time working as they do responding to Google reviews, they would’ve made the glasses right the first time.

Response from the owner:We’re truly sorry to hear about your experience with our optical department. Our 5-star team strives to provide high-quality eyewear and attentive service, and it’s disappointing to know we did not meet your expectations.

We understand how important it is to receive glasses that fit comfortably and provide clear vision, and our staff has worked diligently to remake your lenses multiple times to ensure you are satisfied. While this process has taken longer than anticipated, please know our intention has always been to resolve the issue and provide you with eyewear that meets your needs.

We appreciate your feedback.

Haven't seen Dr. Van Norman in many years!! Started having issues and had no problem getting an appointment. His staff were very friendly and helpful. They all answered my questions and concerns.

Good honey white time. Good experience.

Dr. Van Norman & all of his staff members were excellent. My procedure: cataract removals & LASIX was completely pain free & I have terrific results. Thank you all!

Your Vision Is Our Focus!

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