No Show Policy
We at Shreveport Eye Specialists, schedule our appointments so that each patient receives the right amount of time to be seen by our physicians and staff. That’s why it is very important that you keep your scheduled appointment with us, and arrive on time.
As a courtesy, and to help patients remember their scheduled appointments, Shreveport Eye Specialists calls 24 hours in advance to remind the patient of the appointment time.
If your schedule changes and you cannot keep your appointment, please contact us so we may reschedule you, and accommodate those patients who are waiting for an appointment. As a courtesy to our office as well as to those patients who are waiting to schedule with the physician, please give us at least 24 hours notice.
If you do not cancel or reschedule your appointment with at least 24 hours notice, you will be charged a $25.00 “no-show” service charge. This “no-show charge” is not reimbursable by your insurance company. You will be billed directly for it. You will not be rescheduled with our physicians until this fee is paid.
After three consecutive no-shows to your appointment, our practice may decide to terminate its relationship with you.
Patiently Answered Questions
“My daughter had LASIK done by Dr. Van Norman. She is pleased with the results 2 years post opp. Dr. Van Norman helped me feel as comfortable as possible. He patiently answered every question I had.”
Very Attentive & Listened to Concerns
“Dr. Borel was great. Very attentive and listened to my concerns. She was so down to earth and easy to talk to. I won’t go anywhere else for my eye needs.”
“Dr. Van Norman and his staff are exceptional professionals. What a joy to be attended by such fine folks. Looking forward to cataract surgery under such capable hands.”
“Dr. Van Norman did a wonderful job on my cataracts and would highly recommend him. I have seen the optometrist several times for minor problems and always helpful and accurate with the problem.”
“Great staff. Professional with a great sense of humor.”
“Dr. Borel was professional, thorough, efficient and yet friendly and welcoming all at the same time. Thank you!”